The Haus Pickup
For ready-to-go returns. We collect your parcel and bring it to the carrier or return location in your instructions.
Easy pickup · Local drop-offYour time looks better on youReturns,
Returns,
taken care of.
From your doorstep to the right drop-off point. Thoughtful pickup for the errands you’d rather cross off your list.
Request a pickup ↗Now accepting requests for our Central Marin pilot
A little less on your list.The errand you keep putting off, beautifully handled.
No extra trip across town. No parcel waiting by the door. Request a pickup and we’ll follow up to confirm the details.
A service for every return
Choose your level of care.
Thoughtful pickup for the everyday, with added attention when the item calls for it.
Haus Concierge
For valuable and luxury pieces. Request a more attentive handoff, careful handling, and documented drop-off.
Elevated service · Added peace of mindA little less on your list
Request your pickup.
Tell us what you need returned and when you’d prefer pickup. We’ll review the request and contact you to confirm availability and pricing before anything is scheduled.
Before you begin
Have your return instructions handy. If you don’t have a printed label, tell us in the form and we can review the options with you.
The simple version
From your door to done.
01
Request a pickup.
Share the parcel, drop-off instructions, address, and preferred time.
02
We confirm the details.
We’ll contact you about availability and price before scheduling.
03
We make the drop.
Once confirmed, your runner collects the parcel and takes it to its return point.
Less errand. More life.
Ready to get a return off your list?
Request a pickup ↗